We solve the hardest problem in store operations.
Ordering standard products is easy. Ordering the right amount of bakery, meat, dairy, fish, and produce so stores stop wasting and stop running out is not. That is what we build for.
IDA was Founded in 2023 as an applied AI company from day one.
IDA was acquired by RELEX Solutions late 2025 and are now owning fresh store-level applications across the RELEX ecosystem. A small team by design, where everyone ships work that matters. IDA (Now RELEX Fresh) operate with short decision-making chains, real autonomy, and a culture where feedback is direct and impact is measured, without ego.
We value people who are honest about what works and what does not, who take ownership of hard problems end to end, and who would rather build something tonight than schedule a meeting about it next week.
The Role
We are looking for a Forward Deployed Engineer to be our first hire in the US, embedded in our largest and fastest-growing market. You will be the technical face of RELEX Fresh to US grocery retailers, combining engineering ability with real customer presence.
What We Need You To Do and Be
As a Forward Deployed Engineer, you will own high-impact AI deployments from pre-sales to production. You will work directly with customers, ensuring our solutions deliver measurable business outcomes.
Own customer Proof of Concepts (POCs) end-to-end, from scoping and technical design to validation and measurable ROI
Manage multiple parallel pilots, ensuring clear timelines, stakeholder alignment, and strong conversion to long-term partnerships
Partner closely with Sales to translate business needs into technical solutions and support deal closing
Collaborate with Engineers to deliver production-ready AI
Deploy machine learning applications (forecasting, optimization, automated decision-making) into live customer environments
What You'll Bring To The Table
Deep engineering experience in a related field
Strong understanding of machine learning fundamentals and proven experience deploying machine learning or AI solutions into production environments
Experience working with cloud platforms (AWS, GCP, or Azure) and modern data stacks
Strong business acumen, with the ability to translate technical work into measurable financial impact as well as to communicate it
Comfortable managing ambiguity and taking full ownership of outcomes
Comfortable with using AI in your everyday work and developing the use of AI tools as a larger organizational strategy
RELEX Key Benefits
Flexibility in how and where you work
Room to thrive in a fast-growing global company with a good market position
Practical benefits that support work, family, wellness, and everyday life
Annual leave
Diverse, inclusive, and supportive work culture
Work that meaningfully reduces waste and improves sustainability
Ownership, autonomy, and flat hierarchies
Two paid volunteering days each year
We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment.
Apply today and be part of the future.