Forward Deployed Engineer

Open Systems Technologies

San Carlos, CA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Field Trials, JavaScript, Partner Sales, Product Demonstration, Project Estimates, Prototyping, Python Programming/Scripting Language, Risk Management, Technical Support, User Interface/Experience (UI/UX), Voice Products, Writing Skills
LOCATION
San Carlos, CA
POSTED
4 days ago

Forward Deployed Engineer
Compensation: $200-250k + Equity 
Location: Redwood City, CA

 

Responsibilities:

  • Lead end-to-end delivery of projects using firm's voice agent platform - from prototyping to production, communicating progress and risks clearly
  • Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks
  • Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
  • Partner with sales to engage clients to gather requirements, prototype demos, and present system designs
  • Scope projects, resolve blockers, and align teams with concise updates
  • Codify reusable patterns into tools or platform components
  • Translate field feedback into actionable product and GTM recommendations


Qualifications:

  • 2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder)
  • Excel at communication & explaining complex technical concepts to non-technical audiences
  • Have delivered systems in fast-paced, ambiguous settings
  • Able to write production-grade code (Python, JavaScript, or similar)
  • Understand LLM-powered systems and their impact on user experience
  • Able to proactively manage risks and maintain momentum under pressure

About the Company

O

Open Systems Technologies

At OST, we’re a bit like what you may call a machine, but with a more human touch. Day in and day out for the last 28 years we’ve been more than just a staffing company. Throughout this time we’ve built relationships, we’ve grown together internally and externally, and have created a system that allows us to personally cater to the needs of our clients and candidates. As we celebrate this occasion, it important to note that for us, 28 years is more than just a number or an anniversary. It is 28 years of relationships, 28 years of trust, and 28 years of total reliability. We’ve been a mentor for some, a team builder for others, but most importantly we’ve been there. We know there is no substitute for experience, so let us help you navigate through the ever changing web of talent.

Operating in a crowded marketplace, we have succeeded by staying ahead of the curve. No two projects are the same, and neither are our solutions. We’ve got the connections. We know the people. We have the opportunities. How soon can you start?

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.opensystemstech.com/