Foundation Administrative Coordinator

FRONTIER HEALTH

Johnson City, TN

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JOB DETAILS

SKILLS

Administrative Skills, Brand Messaging, Business Administration, Calendar Management, Campaigns, Communication Skills, Community Health, Community Programs, Community Support, Cost Control, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Data Quality, Document Management, Donor Development, Donor Program, Event Management, Follow Through, Frontier Programming Language, Fundraising, Fundraising Campaign, Leadership, Logistics, Nonprofit, Operational Support, Organizational Skills, Process Improvement, Process Management, Project/Program Management, Public/Media/Press/Analyst Relations, Records Management, Social Media, Stewardship, Storytelling, Time Management

LOCATION

Johnson City, TN

POSTED

1 day ago

Description

SUMMARY:

The Foundation Administrative Coordinator serves as the operational backbone of the Frontier Health Foundation, providing coordinated support across community engagement, donor services, and board governance functions.

This position ensures that Foundation events, donor experiences, stewardship processes, and board communications are organized, timely, and aligned with approved messaging and brand standards. The Coordinator plays a key role in translating fundraising strategy into consistent execution, meaningful donor engagement, and effective operational follow-through.

EDUCATION AND EXPERIENCE:

Education: Bachelor's degree in nonprofit management, communications, business administration, or related field (Associate's degree with equivalent experience will also be considered)

Experience: Two to four years' experience in nonprofit development, donor services, event planning, or administrative operations required; experience with storytelling, CRM systems, and project management is a plus.

MAJOR DUTIES AND RESPONSIBILITIES:

Event Planning & Community Engagement

• Assist in planning and execution of Foundation-hosted fundraising events, including timeline development, vendor coordination, sponsorship tracking support, event logistics, and post-event follow-up

• Support fundraising campaigns through coordinated event promotion, registration management, and attendee communication

• Serve as the central point of contact for all Frontier Health Foundation community event participation and related requests from Frontier Health programs

• Receive, review, and organize incoming requests from departments seeking presence or participation at community events

• Maintain a centralized calendar for Foundation and Frontier Health program participation in community events

• Coordinate logistics for approved community events, including registration, materials, staffing schedules, and on-site needs

• Help ensure consistent and unified Frontier Health and Frontier Health Foundation representation at community events

• Attend community and fundraising events as scheduled to represent the Frontier Health Foundation and support donor and program engagement

Donor Services, CRM & Stewardship Coordination

• Maintain and manage accurate donor records within the Foundation's CRM system (Bloomerang), including gift entry and data integrity

• Generate routine, campaign-specific, and leadership reports to support fundraising strategy and decision-making

• Monitor donor activity and engagement to assist in stewardship and retention efforts

• Coordinate timely donor acknowledgements and ongoing stewardship touchpoints

• Assist with campaign follow-up communications and impact reporting

• Support Foundation-specific email communications and print mailings in alignment with approved messaging

• Implement donor-facing communications through social media in coordination with the Communications Department

• Track stewardship timelines and communication workflows to ensure consistency, responsiveness, and donor care

Administrative Support

• Provide day-to-day operational support to advance Foundation priorities, including document management, vendor coordination, and process tracking

PERFORMANCE RESPONSIBILITIES

Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:

1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community and accountability and ownership.

2. Exercise necessary cost control measures.

3. Maintain positive internal and external customer service relationships.

4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.

5. Plan and organize work effectively and ensure its completion.

6. Demonstrate reliability by arriving to work on time and utilizing effective time management.

7. Meet all productivity requirements.

8. Demonstrate team behavior and must be willing to promote a team-oriented environment.

9. Represent the organization professionally at all times.

10. Demonstrate initiative and strive to continually improve processes and relationships.

11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.

About the Company

FRONTIER HEALTH

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