Employment Type:
Full time
Shift:
Day Shift
Description:
FOUNDATION OPERATIONS MANAGER
BOISE, IDAHO and EASTERN OREGON
SUMMARY:
The Foundation Operations Manager serves in an operational and systems leadership position to guide development strategy efforts with donor/prospect management.
Serves as the database lead and manages foundation CRM database to ensure integrity of data, analytics, effective prospect and donor management and reporting systems in collaboration with Trinity Health System Office of Philanthropy (THSOP).
REQUIREMENTS:
Bachelor's degree in business or related field. Additional continuing education/professional development in areas of fundraising, data management (CRM), or communications preferred.
Minimum 5-10 years of experience in fundraising with working knowledge of data management and project management.
Five plus years of experience in fundraising office and working knowledge of Raiser's Edge/Blackbaud CRM preferred.
WHAT YOU WILL DO:
Manages prospect development process including candidate generation and plan data management as outlined by THSOP.
Candidate generation includes identifying areas of prospect generation from internal departments and external resources. Compile and prioritize lists of donors and prospects to understand the giving capacity and propensity of its constituency. Identify and prioritize new prospects for major gifts through data mining, pulling targeted lists to support campaigns. Share output including wealth and affinity indictors with appropriate team members.
Plan data management includes entering plan and managing steps, assuring that interactions and opportunities with prospects and donors are entered by respective team member. Accurately capture and manage data by team from Learn, Align, Build and Invite phases. Collaborate Foundation Department and organizational leadership to inform about benchmarks and goals for each phase gate process. Ensure proper turnover occurs in assignment portfolios and that new prospects are added per the metric standard from THSOP. Monitor and confirm reports are showing progress of goals correctly. Collaborates with THSOP to submit and receive prospect research reports.
Manages CRM system at local level including all upgrades or system-wide initiatives related to CRM and responsible for oversight of all donor acknowledgment processes including data entry standards and donor correspondence. Manages foundation operations team, ensuring all policies and procedures related to acknowledgement, data, donor recognition, etc. are followed.
Develops and oversees a process for pulling standard and complex reports including donor giving, stewardship, financial reports to support work of philanthropy efforts. Works in coordination with THSOP or other ministries to respond to requests from department colleagues for specialized reports and/or mailing lists ensuring proper testing/validation for data integrity.
Leverages daily patient information and partners with philanthropy teams to execute strategy for effective donor/prospect and physician engagement with Grateful Patient and Families Programs at Saint Alphonsus
Serves as data lead at Saint Alphonsus to assure data processing and financial stewardship such as timely check deposits occur as it relates to work associated with CRM - and works in coordination with other ministries.
Practices and demonstrates extraordinary stewardship to all donors and volunteers.
Provides exceptional customer service while anticipating and exceeding needs of our customers.
Highlights and Benefits:
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Ministry/Facility Information:
Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 90 ambulatory locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.
Top 15 Health Systems in the country by IBM Watson Health;
The region's most advanced Trauma Center (Level II);
Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.