Founding Forward Deployed Engineer

Clera

  • Austin, Texas
  • 2 days ago
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    Skills

    • Application Programming Interface (API)unmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Communication Skillsunmatched
    • Computer Programmingunmatched
    • Customer Relationsunmatched
    • Customer/Client Researchunmatched
    • Data Managementunmatched
    • Fleet Managementunmatched
    • GPS (Global Positioning System)unmatched
    • Identify Issuesunmatched
    • Logisticsunmatched
    • Logistics Managementunmatched
    • Machine Toolunmatched
    • Onboardingunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Scripting (Scripting Languages)unmatched
    • Software Engineeringunmatched
    • Software as a Service (SaaS)unmatched
    • Spreadsheetsunmatched
    • Startupunmatched
    • Technical Leadershipunmatched
    • Technical Operationsunmatched
    • Technical Recruitingunmatched
    • Waste Managementunmatched
    • Waste/Garbage/Recycle Collectionunmatched
    • Willing to Travelunmatched

    Description

    About the Role

    A fast-growing, Y Combinator–backed AI startup in the industrial logistics space is hiring its first technical hire on the ground in the US. As a Founding Forward Deployed Engineer, you will own the full technical success of US customers end-to-end — sitting at the front line of every deployment and shaping how the product lands in the market.

    The company builds AI agents targeting the short-haul trucking and waste management sector — a massive market still largely run on spreadsheets — and is scaling rapidly with strong month-over-month growth heading toward key ARR milestones.

    What You'll Do

    • Lead technical deployments and onboarding for US customers from kickoff through go-live

    • Serve as the primary technical point of contact for customers, diagnosing and resolving integration and operational issues

    • Integrate the platform with customers' existing job management systems and GPS/telematics infrastructure

    • Translate customer feedback and real-world deployment learnings into clear product insights for the engineering team

    • Build internal tooling, scripts, and processes to make deployments faster and more repeatable

    • Partner closely with founders to define the forward-deployed function as the US business scales

    • Act as a trusted technical advisor to logistics operations teams, often in industrial field environments

    What We're Looking For

    Required

    • 3–10+ years of experience in a forward deployed engineering, solutions engineering, or technical implementation role

    • Strong software engineering fundamentals — comfortable writing code to solve customer problems on the fly

    • Experience integrating SaaS platforms with third-party systems via APIs, webhooks, or data pipelines

    • Excellent communication skills — able to explain complex technical concepts to non-technical operations teams

    • Self-starter mentality; comfortable operating with significant autonomy in an early-stage environment

    • Willingness to be on-site in Austin, TX and travel to customer sites as needed

    Nice to Have

    • Background in logistics, fleet management, waste management, or industrial operations

    • Experience at an early-stage startup or as a first technical hire in a market

    • Familiarity with route optimization, scheduling systems, or GPS/telematics platforms

    • Experience working with AI/ML-powered products in a deployment or customer-facing context

    Compensation & Benefits

    • Salary: $110,000 – $135,000 USD annually

    • Founding-team equity opportunity

    • Visa sponsorship: Not available — candidates must be authorized to work in the US

    Location

    • Austin, Texas, US — on-site role

    • Travel to customer sites (primarily industrial/logistics environments) is expected

    Numbers & Facts

    LocationAustin, Texas
    Websitehttps://www.getclera.com/

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