Founding Product Operations Lead

Arbor is redefining how enterprises extract insights from unstructured data using AI.

Why join Arbor?

• Build AI-driven technology that delivers instant insights
• Work alongside top AI innovators and industry leaders
• Be part of a fast-growing startup backed by top-tier investors

What you'll do:

• Work directly with the co-founder/COO to drive product development and operations strategy
• Interface directly with customers to understand their needs and serve as their advocate internally
• Translate customer feedback into product roadmaps and technical specifications
• Lead data analysis projects to uncover insights that inform product decisions
• Collaborate with engineering, design, and sales teams to scope client engagements
• Help prioritize features based on customer impact, business value, and technical feasibility

What we're looking for:

• 4+ years in analytical roles (data, finance, consulting, or similar quantitative fields)
• Proven track record of rapidly mastering new technical skills
• Strong analytical foundation - proficient with data analysis tools (Excel, SQL, Python) or history of fast technical adoption
• AI/ML familiarity is a plus
• Client-facing experience - comfortable presenting findings and building relationships with external stakeholders
• Entrepreneurial mindset - thrives in fast-paced environments and passionate about building from the ground up
• Strong conviction - self-starter who pushes initiatives forward and challenges assumptions when data supports it

Our approach:

• We started Arbor with a deep belief that better workplaces come through listening empathetically, relying on data, and committing to intellectual humility. We practice that philosophy internally as well.