Calculators, Communication Skills, Cook Dishes, Credit Cards, Customer Support/Service, English Language, Food and Beverage Industry, Gaming, Legal, Licensing, Lift/Move 25 Pounds, Mathematics, Order Processing, Organizational Skills, Procedure Development, Restaurant, Team Player, Up-Selling, Waitressing
Position Summary: Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards.
Job Title: Fountain Attendant
Department: Food & Beverage
Reports to: Asst. Shift Manager Marketplace
FLSA Designation: Non-Exempt
License Type:Non-Gaming
Target Pay: Start $24.39 One Year - $27.10
Essential Job Functions:
- Engages in friendly conversation with customers in line
- Help all guests regardless of where they are seated and brings food to guests when available to do so
- Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables, and serving food
- Fills the customer’s order in a friendly, prompt, and accurate manner and helps them by suggesting popular items and up selling items to purchase
- Checks identification to ensure customers are using players cards issued to them and no one else
- Operates cash register following established cash handling procedures
- Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant
- Prepares specialty coffee/smoothies at specialty outlet
- Maintains a clean and organized workstation
- Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
- Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines
- Cleans and stocks food prep areas, dining area and workstations
- Performs all duties as assigned
Qualifications:
- Six Months or more of customer service experience (food and beverage industry preferred)
- 18 Years of age or older
- Must be alcohol and food handler certified
- Requires prolonged periods of standing and walking
- Ability to read, write and communicate verbally in English
- Ability to perform basic math
- Ability to understand the concept of cash handling, making change and counting it back to customers
- Ability to obtain and maintain all necessary licensing
- Requires the use of cash registers, calculators, and credit card machines
- Ability to communicate with Team members and guests
- Ability to be a TEAM player
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
Working Conditions:
- Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must occasionally lift and lift to 25 pounds
- Frequently required to stoop, crouch, or kneel
- Ability to interact with others while maintaining a courteous and positive demeanor
- Exposure to high noise level