FP&A and Business Intelligence Manager

Description

Northwest Center is seeking a strategic and data-driven FP&A and Business Intelligence Manager to serve as the analytical backbone of our NWC@Amazon division. In this senior individual contributor role, you will lead financial planning, forecasting, business intelligence, and reporting initiatives that provide leaders with actionable insights and trusted financial information. You will develop financial models, data pipelines, dashboards, and AI-enabled solutions that transform complex data into clear business decisions.

Working closely with Finance & Business Operations leadership, program leaders, corporate finance partners, and customer stakeholders, you will support long-term planning, growth strategies, and investment decisions across the division. As our managed services portfolio continues to expand beyond Amazon, you will play a critical role in building the financial and analytical foundation for future customers and programs.

The ideal candidate combines strong financial acumen with technical expertise in tools such as Power BI, Vena, and modern AI technologies. You are passionate about turning manual processes into automated, scalable solutions and can communicate complex financial concepts in a clear, accessible way that drives adoption and trust across the organization.

Salary Range: $128,000 - $160,000

Location: Seattle, WA or Arlington, VA

Please submit a portfolio of examples of dashboards with your application.

Benefits

• Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
• 17 Accrued Paid Time Off Days Annually
• Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
• Retirement 401(K) with a company match
• Company-Provided Orca Pass for Seattle employees OR Company-Provided SmarTrip card or Parking Stipend of $153/month for Arlington employees
• Employment Assistance Program (EAP) via Spring Health
• Mental Wellness Program including six free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Wellness Reimbursement Program - $25/month
• Student Loan Contribution Program - $50/month
• Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/

Essential Duties

Financial Planning & Analysis

• Lead the division's annual planning and forecasting processes end to end, establishing clear timelines, defined inputs, and accountability for delivering accurate and timely financial plans.
• Develop and maintain financial models that support planning and decision-making, including workforce planning, revenue forecasting, organizational structure and span-of-control economic, pricing models, and profitability analysis across programs, locations, and customers.
• Lead scenario and sensitivity analysis on growth and investment decisions, new customer opportunities, program expansion, wage and market adjustments, contract renewals, and bring leadership the trade-offs and a recommendation, not just the data.
• Analyze financial performance against plans and forecasts, identify the reasons for significant differences, and partner with program leaders to determine appropriate actions.
• Establish consistent financial and operational performance measures, including how they are defined, calculated, and used in monthly, quarterly, and executive reporting.
• Ability to educate and influence non-financial leaders on financial concepts and implications.

Automation & Business Intelligence

• Serve as the technical owner for the division, designing and building the data pipelines, templated models, and dashboards that build repeatable mechanisms for analysis.
• Build and maintain the division's Power BI (or equivalent) reporting layer, including P&L by department, headcount by site and program, revenue and margin trending, receivables health, and the financial content of NWC monthly business reviews and customer QBRs.
• Apply a "build it once" standard by identifying recurring analyses and developing documented, automated solutions that are scalable across the division.
• Establish data and reporting standards that enable consistency, accuracy, appropriate access, and a single source of truth across the division.

BI & AI Enablement

• Identify and implement opportunities to leverage business intelligence, AI, and automation to improve financial analysis, reporting, forecasting, and operational decision making.
• Evaluate BI and AI tools, establish secure and compliant approaches for their use in partnership with IT and corporate finance.
• Raising the analytical capabilities of the broader team through training, office hours, documentation and ongoing support that increases adoption of reporting and decision support tools.
• Partner with corporate finance, HR, Recruiting, and IT to ensure divisional solutions align with enterprise systems, controls, and roadmap, and to share methods that other divisions can adopt.

Requirements

Education

• Bachelor's degree in Finance, Accounting, Economics, Data Analytics, Information Systems, or a related field required; master's degree preferred, or an equivalent combination of education and experience

Experience

• 7+ years in FP&A, corporate finance, or business intelligence, including ownership of a full planning and forecasting cycle for a business unit, division, or program portfolio with a preference for experience supporting a multi-customer or multi-entity environment
• Experience in pricing, bill rate construction, or the unit economics of labor-based services preferred
• Advanced Power BI or Tableau capability: data modeling, DAX or equivalent, and dashboard design for non-technical audiences
• Advanced Excel including complex financial modeling, Power Query, and Power Pivot
• Experience establishing data governance, master data standards, or a BI center of excellence preferred
• Working knowledge of at least one of SQL, Python, VBA, or Office Scripts for data transformation
• Hands-on experience with a financial planning platform (Vena preferred), including model build and administration rather than input alone
• Practical experience applying AI tools to analytical, modeling, or reporting work

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected]

At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans' status.