Franchise Commercial Manager

JobID: 120923

Category: Strategy

JobSchedule: Full time

Posted Date: 2026-06-12T10:33:09+00:00

JobShift:

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What you'll do

• Drive sales and profit to deliver and exceed our budgets

• Lead the day-to-day commercial relationship with Franchise partners through effective commercial management, and excellent communication

• Lead the commercial delivery of the Joint Business Plans, use these to drive the commercial agenda and ensure we have clear growth plans in place

• Agree partner specific trade plans, which are in line with our food strategy and are as consistent as is relevant and possible across our other Channels.

• Ensure all trade plans are delivered following the agreed trade planning process

• Use commercial and customer analysis to drive performance

• Set clear, effective price and promotional strategy

• Accountable for management of pricing, promotion and menu management for Rapid Delivery Ireland

• Work with the Franchise SRD team to set effective range strategies to optimise selling format and product choice, understanding space requirements

• Work with the Supply Chain team to drive availability and waste performance within our Franchise partners

• Agree internally facing cluster trade plans, and build great relationships and ways of working with key categories

• Work with finance team to drive profitability through product mix, promotions and shape of range including relevant NPD

Who you are

• Building great partnerships

• Commercial acumen and negotiation skills

• Decision making

• Strong communication and influencing skills

• Analysis of commercial and customer information to seize commercial opportunities

• Team working and effective people management

• Attention to detail

What's in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.