Franchise Sales Manager

We are seeking a Franchise Sales Manager who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will support the performance and operational execution of a portfolio of Miracle-Ear franchise locations. You will partner closely with franchise owners to improve store performance, coach on day-to-day execution, and drive consistency in key business practices. This role reports to the Vice President of Sales and is a critical contributor to franchise success across the network.

Compensation: Based on qualifications we anticipate the hiring range will be $85k - $100k, with eligibility for a performance-based incentive plan.

Hybrid Work: We require team members to be in our downtown Minneapolis office three days per week, offering flexibility while fostering in-person collaboration.

Travel Requirements: This is a field-based role with regular travel to support franchise locations, and in-person engagement is a core component of success in this position.

Benefits Offered:

• Health & Financial: Medical, Dental, Vision, 401(k) with company match, family hearing aid benefits, and tuition reimbursement.
• Work-life Balance: Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, parental leave and bereavement.
• Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP), providing holistic support for you and your family.
• Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and additional specialized training.
• Commuter Support: Reimbursement for transportation (parking downtown, bus or train).

Key Responsibilities:

Operational Execution & Performance Support

• Conduct regular business reviews and analyze key performance indicators to identify gaps and opportunities across franchise locations.
• Develop and implement actionable plans that improve store-level performance, operational consistency, and customer experience.

Franchisee Coaching & Account Management

• Serve as the primary partner to franchise owners, providing hands-on coaching to improve sales execution and day-to-day operations.
• Support adoption and execution of company programs, tools, and initiatives while reinforcing accountability to performance goals.

Performance Monitoring & Cross-Functional Collaboration

• Track account performance, analyze trends, and escalate risks or opportunities to leadership as needed.
• Collaborate with cross-functional partners to ensure consistent execution of corporate initiatives across franchise locations.

Must-Have Qualifications:

• 5-7 years of experience in multi-unit retail, franchise operations, or a similar field-based role.
• Demonstrated experience driving operational improvements and measurable performance outcomes.
• Strong understanding of retail KPIs and store-level performance drivers.
• Proficiency in Microsoft Office tools and ability to translate data into actionable insights.

Preferred Qualifications:

• Bachelor's degree in Business, Finance, Marketing, or a related field.
• Experience working directly with business owners or franchise operators.
• Experience in franchise systems or multi-location retail environments.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities. With over 1,500 franchised and corporate-owned retail clinics across the U.S., we're committed to connecting customers to the world of sound around them.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Candidates must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship. This role is not eligible for visa sponsorship, including but not limited to OPT, CPT, or H-1B.

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