Fraud Analyst

United Fidelity Bank

Evansville, Indiana

JOB DETAILS
SKILLS
Analysis Skills, Bank Secrecy Act, Banking Services, Communication Skills, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Microsoft Office, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Recruiting/Staffing Agency, Research Skills, Risk, Risk Analysis, Risk Management, Spreadsheets, Statement of Work (SOW), Support Documentation, Writing Skills
LOCATION
Evansville, Indiana
POSTED
5 days ago

It's fun to work at a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Job Summary:

The Fraud Analyst supports the bank’s fraud prevention and detection efforts by reviewing daily alerts, assisting with investigations, and helping protect customers from fraudulent activity.  This role assists with monitoring high-risk transactions, identifying unusual activity, and escalating concerns to senior staff.

Essential Job Functions include, but are not limited to:

  • Investigate daily alerts generated by the bank’s fraud monitoring software and assist with the review of potential fraud cases. 
  • Conduct initial fact-finding and gathering of support documentation for suspected fraud cases to support the Senior Fraud Analyst.
  • Help maintain logs, spreadsheets, and reports related to fraud activity.
  • Collaborate with internal teams and escalate high-risk cases appropriately.
  • Be knowledgeable of bank products, services, customers, geographic locations, and potential fraud risks associated with those activities.
  • Preform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

  • Good analytical and problem-solving abilities.
  • Strong attention to detail and ability to spot anomalies and inconsistencies.
  • Ability to stay organized and manage daily responsibilities thoroughly, with accuracy.
  • Critical thinking and decision-making under pressure.
  • Proficiency in Microsoft Office suite of products.
  • Clear written and verbal communication skills.
  • Ability to demonstrate conduct conforming to a set of values and accepted standards.

Education, Experience and Qualifications:

  • ‪Bachelor's Degree preferred.

  • One to two year's banking customer service or operations experience preferred.

  • Basic understanding of fraud types and red flags.

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighing up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.

Working Conditions:

  • Typical office environment.
  • Extended viewing of computer screens.
  • Periodic travel between locations.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

About the Company

U

United Fidelity Bank