Summit Human Capital is seeking a Fraud Investigator to support an enterprise fraud risk team for a Financial Services client. This individual will investigate suspicious activity, analyze findings, and maintain thorough case documentation. Requirements:
Bachelor's degree or equivalent combination of education and relevant experience
3–5+ years of experience in fraud investigations, fraud prevention, financial crimes, or a related area
Customer Experience/Customer Service experience with ability to deescalate situations and provide great service
Background reviewing suspicious activity and determining appropriate investigative actions
Strong analytical skills with the ability to connect information from multiple sources
Experience documenting investigative findings and maintaining organized case records
Ability to work independently while managing multiple investigative matters
Preferred:
Experience within banking, financial services, or customer account fraud
Knowledge of fraud detection, prevention, or financial crime practices
Experience collaborating with law enforcement or external investigative organizations
Familiarity with investigative case management and evidence documentation
Exposure to AML or broader fraud risk programs
Responsibilities:
Review and investigate potentially fraudulent or suspicious activity
Examine account information, transaction history, records, and other available evidence
Conduct research and collect information needed to support investigations
Assess findings and determine appropriate next steps or escalation
Maintain detailed case files and investigative documentation
Prepare clear summaries, reports, and supporting materials based on investigative findings
Work with internal stakeholders and external agencies when investigative matters require coordination
Ensure case information and evidence are handled according to applicable procedures and requirements
Identify recurring patterns or emerging risks that may help strengthen fraud controls
Communicate investigative conclusions and recommendations to relevant stakeholders
The hourly pay range for this position is $35-$42, depending on experience, skills, and qualifications. Benefits: We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.
Numbers & Facts
Location
Richmond, VA
Salary
$35–$42 Per Hour
Skills
Analysis Skillsunmatched
Banking Servicesunmatched
Case Managementunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Documentationunmatched
File Maintenanceunmatched
Financial Fraudunmatched
Financial Servicesunmatched
Fraud Investigationunmatched
Human Capitalunmatched
Law Enforcementunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Research Skillsunmatched
Riskunmatched
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