• Richmond, VA
  • $35–$42 Per Hour
  • Instant Apply
8 days ago

Job Description

Summit Human Capital is seeking a Fraud Investigator to support an enterprise fraud risk team for a Financial Services client. This individual will investigate suspicious activity, analyze findings, and maintain thorough case documentation.
Requirements:
  • Bachelor's degree or equivalent combination of education and relevant experience
  • 3–5+ years of experience in fraud investigations, fraud prevention, financial crimes, or a related area
  • Customer Experience/Customer Service experience with ability to deescalate situations and provide great service
  • Background reviewing suspicious activity and determining appropriate investigative actions
  • Strong analytical skills with the ability to connect information from multiple sources
  • Experience documenting investigative findings and maintaining organized case records
  • Ability to work independently while managing multiple investigative matters
Preferred:
  • Experience within banking, financial services, or customer account fraud
  • Knowledge of fraud detection, prevention, or financial crime practices
  • Experience collaborating with law enforcement or external investigative organizations
  • Familiarity with investigative case management and evidence documentation
  • Exposure to AML or broader fraud risk programs
Responsibilities:
  • Review and investigate potentially fraudulent or suspicious activity
  • Examine account information, transaction history, records, and other available evidence
  • Conduct research and collect information needed to support investigations
  • Assess findings and determine appropriate next steps or escalation
  • Maintain detailed case files and investigative documentation
  • Prepare clear summaries, reports, and supporting materials based on investigative findings
  • Work with internal stakeholders and external agencies when investigative matters require coordination
  • Ensure case information and evidence are handled according to applicable procedures and requirements
  • Identify recurring patterns or emerging risks that may help strengthen fraud controls
  • Communicate investigative conclusions and recommendations to relevant stakeholders

The hourly pay range for this position is $35-$42, depending on experience, skills, and qualifications.
Benefits: We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.

Numbers & Facts

LocationRichmond, VA
Salary$35–$42 Per Hour

Skills

  • Analysis Skillsunmatched
  • Banking Servicesunmatched
  • Case Managementunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Documentationunmatched
  • File Maintenanceunmatched
  • Financial Fraudunmatched
  • Financial Servicesunmatched
  • Fraud Investigationunmatched
  • Human Capitalunmatched
  • Law Enforcementunmatched
  • Organizational Skillsunmatched
  • Record Keepingunmatched
  • Research Skillsunmatched
  • Riskunmatched

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