Fraud Risk Analyst, Credit Strategy & Operations - Pay by Invoice

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Analysis Skills, Billing, Business Growth, Business-to-Business (B2B), Credit Risk, Data Analysis, Detail Oriented, Establish Priorities, Financial Services, Fraud Investigation, Identify Issues, Loans, Machine Learning, Operational Improvement, Operational Strategy, Operational Support, Operations Management, Operations Processes, Partner Sales, Pattern Analysis, Problem Solving Skills, Process Improvement, Product Programs, Project Design, Project/Program Management, Risk, Risk Analysis, Risk Management, Sales, Small Business, Use Cases
LOCATION
Seattle, WA
POSTED
30+ days ago

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.

B2B Payments and Lending is looking for a smart, motivated, and analytical Fraud Risk Analyst to join our Credit and Fraud Management team. The successful candidate will have a deep understanding of fraud related systems and hands-on fraud investigation and analysis experience. This role involves high judgment decision making, use/creation of fraud risk analytics, the ability to analyze data patterns. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment. The role will support fraud operations for international expansions.

This role will report into the NA Credit Operations Manager based in Seattle, WA.

Key job responsibilities

The PBI Fraud team protects Customers, Selling Partners and Amazon financials from bad actors and dis-incentivize abusive seller behavior to ensure we offer a trustworthy experience. We are looking for a highly motivated Fraud Risk Analyst to solve exciting business problems in large scale. This role will perform comprehensive investigations to identify business problems and the root cause, use data to locate emerging patterns of risk, and drive the implementation of large scale solutions. This role will work directly with product and program managers, machine learning scientists, subject matter experts across risk domains, as well as regional stakeholders.

Key job responsibilities

  • Conduct deep dive investigations to derive business problems and define use cases in an ambiguous environment.
  • Use data to make high judgement decisions and take direct actions to stop bad actors on worldwide stores as early as possible.
  • Share risk insights with partner teams to constantly improve detection mechanisms.
  • Manage risk mitigation projects designed to improve operational and process efficiency.
  • Identify gaps and risks in current mechanisms and policies and recommend solutions to product/policy owning teams.
  • Effectively prioritize opportunities and communicate with stakeholders/dependency teams to influence roadmaps.

About the team

The team is responsible for making decisions on Amazon Business (AB) customers' eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk and fraud risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles