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Skills
- Analysis Skillsunmatched
- Case Managementunmatched
- Corporate Complianceunmatched
- Corporate Policiesunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Fraud Investigationunmatched
- Human Resourcesunmatched
- Information Technology & Information Systemsunmatched
- Investigative Reportsunmatched
- Law Enforcementunmatched
- Legal Investigationunmatched
- Legal Support Skillsunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Regulationsunmatched
- Reporting Skillsunmatched
- Research Skillsunmatched
- Risk Managementunmatched
- Team Playerunmatched
- Time Managementunmatched
Description
Job Title: Fraud Specialist/Fraud Operations Specialist II
Job ID: 26-03869
Location: Allentown , PA
Duration:05 months on W2 contract
Description:
Work Arrangement
Hybrid – 4 days/week onsite to start. Resource must be based near and able to work from either the Overland Park, KS office or the Allentown, PA office. Depending on workload and business needs, the schedule may transition to 3 days/week onsite later in the engagement.
Technology Requirements
Job ID: 26-03869
Location: Allentown , PA
Duration:05 months on W2 contract
Description:
Work Arrangement
Hybrid – 4 days/week onsite to start. Resource must be based near and able to work from either the Overland Park, KS office or the Allentown, PA office. Depending on workload and business needs, the schedule may transition to 3 days/week onsite later in the engagement.
Technology Requirements
- Microsoft Office Suite
- Experience with ticket and case management systems
- Basic data analysis and reporting skills
What Does a Typical Day Look Like? (Daily Tasks)
- Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigators.
- Gather, review, and analyze information from internal systems, records, and business partners to support investigative findings.
- Document investigative activities, findings, and recommendations in case management systems.
- Prepare investigative summaries, reports, and supporting documentation for Corporate Investigations, Legal Affairs, Privacy, Compliance, Human Resources, and business stakeholders.
- Manage assigned caseload and ensure timely progression of investigations and related follow-up actions.
- Coordinate with investigators, attorneys, Privacy, Compliance, Human Resources, and business partners to obtain information and resolve investigative matters.
- Support customer privacy investigations and regulatory response activities as needed.
- Maintain confidentiality and handle sensitive information in accordance with company policies and investigative standards.
- Participate in case reviews, team discussions, and other investigative activities as assigned.
Preferred Background / Prior Work Experience
- 1–3 years of experience in Corporate Investigations, Compliance, Human Resources Investigations, Fraud Investigations, Risk Management, Customer Privacy, Legal Support, Law Enforcement, or a related investigative field.
- Experience conducting research, fact-finding, case documentation, and investigative analysis.
- Experience handling sensitive or confidential information.
- Familiarity with case management systems and investigative documentation practices.
- Some college preferred
Priority Soft Skills
- Strong attention to detail
- Dependable and organized
- Critical thinking and problem-solving
- Effective written and verbal communication
- Ability to manage multiple priorities and deadlines
- Team-oriented mindset
- Sound judgment and discretion when handling sensitive matters
Additional Qualifications
- Experience working with sensitive customer, employee, or business information preferred.
- Proficiency with reporting, documentation, and case tracking processes preferred.
- Ability to analyze information from multiple sources and clearly document findings.
- Experience supporting compliance, privacy, employment, or policy-related investigations preferred.
Numbers & Facts
| Location | Allentown, PA |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.