Freight Dispatcher (ID #500236)

What You'll Do

• Answer incoming calls and respond to customer inquiries in a professional manner
• Schedule and dispatch drivers/technicians based on service needs and availability
• Monitor routes and provide real-time updates to customers
• Resolve customer concerns and ensure a positive service experience
• Maintain accurate records of service requests, schedules, and communications
• Work closely with team members to ensure timely and efficient operations

What We're Looking For

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Experience using Microsoft Word and Excel is required
• Problem-solving and organizational skills
• Previous customer service or dispatch experience is a plus

Why Join Us

• Supportive team environment
• Opportunities for growth and advancement
• Stable, fast-paced work setting