Billing, Business Processes, Business Skills, Cargo/Freight, Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Documentation, English Language, Financial Operations, Freight Forwarding, Interpersonal Skills, Logistics, Logistics Industry Software, Logistics Processes, Maintain Compliance, Marine Cargo, Mathematics, Microsoft Office, Organizational Skills, Regulations, Regulatory Compliance, Service Delivery, Time Management
Freight Forwarder, Ocean Export
Torrance
Nearest Major Market: Los Angeles
A Freight Forwarder Ocean Export is responsible for managing the exportation of goods by ocean, including all aspects of the logistics process such as carrier booking, cargo tracking, documentation,and communication with customers and third-party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction.
Duties and Responsibilities:
- Coordinate the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
- Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
- Track and monitor shipments, providing regular updates to customers on the status of their shipments
- Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
- Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
- Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
- All other duties as assigned
Educational background / Work experience:
- Prior experience in freight forwarding, logistics, or a related field is preferred
- Experience in ocean exports is highly desirable
Skills & Competencies:
- Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
- Other Skills: Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment
- Function / Market & Industry Knowledge / Business Acumen / Processes: Knowledge of ocean freight logistics and customs regulations Understanding of trade laws and regulations
- Language skills: Fluency in English is required Knowledge of additional languages is a plus
- Computer Literacy: Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferred
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.