Role Overview
The Freight Shipping & Receiving Associate is responsible for the accurate, efficient, and safe handling of inbound and outbound freight within our Client’s production and fulfillment environment. This role ensures that materials, components, and finished goods are received, inspected, documented, stored, picked, packed, and shipped in alignment with Heckler’s operational standards and brand expectations.
This position plays a critical role in maintaining inventory accuracy, supporting production flow, and ensuring that customers receive complete, damage-free shipments on time.
Key Responsibilities
Inbound Freight & Receiving
Receive inbound shipments (LTL, FTL, parcel) and verify against purchase orders and packing slips
Inspect incoming materials for damage, accuracy, and quality
Accurately record receipts in Odoo ERP, including quantities, lot tracking (if applicable), and discrepancies
Coordinate with purchasing and production teams to resolve receiving issues
Label, stage, and put away inventory in designated locations
Inventory Control & Warehouse Organization
Maintain accurate inventory counts through disciplined receiving, transfers, and cycle counting
Support regular cycle counts and physical inventory audits
Ensure warehouse locations are clearly labeled, organized, and optimized for efficient picking
Maintain FIFO practices where applicable
Order Fulfillment & Shipping
Pick, pack, and prepare outbound orders for shipment (freight and parcel)
Build pallets, crates, and protective packaging to ensure safe transit of finished goods
Generate shipping labels, bills of lading, and commercial invoices using Odoo and related systems
Coordinate carrier pickups (LTL, FTL, parcel) and ensure proper documentation is attached
Verify outbound shipments for accuracy and completeness prior to dispatch
Freight Handling & Equipment Operation
Operate forklifts, pallet jacks, and other material handling equipment safely and efficiently
Load and unload trucks with attention to weight distribution and product protection
Maintain safe working conditions and adhere to OSHA and company safety standards
Cross-Functional Support
Collaborate with production, purchasing, and customer service teams to ensure smooth material flow
Support kitting, staging, and light assembly tasks as needed
Assist in packaging design feedback to improve protection and efficiency
Qualifications
2+ years of experience in shipping, receiving, or warehouse operations
Experience with LTL/FTL freight and parcel shipping processes
Familiarity with ERP systems (Odoo preferred) and shipping platforms (ShipStation or similar)
Strong attention to detail and commitment to accuracy
Ability to lift and move heavy items (up to 75 lbs) and stand for extended periods
Forklift certification (or willingness to obtain)
Preferred Experience
Experience in a manufacturing or high-mix, low-volume production environment
Familiarity with commercial packaging standards and palletization best practices
Experience preparing international shipments and commercial documentation
Working Environment
On-site role based in Heckler’s Phoenix, AZ headquarters
Fast-paced production and warehouse environment
Regular interaction with production, engineering, and operations teams
Success Metrics
Inventory accuracy and discrepancy rates
On-time and complete shipments
Damage-free delivery performance
Warehouse organization and efficiency
Responsiveness to inbound and outbound freight needs
Compensation & Benefits
Competitive compensation
Employee Incentive Pool Share
Health benefits (medical, dental, vision)
401(k) with company match
Paid time off and holidays
Modern, well-equipped facility with full air-conditioned and heated work environment and strong team culture