Freight Truck Dispatcher - Broker

Pembroke & Co., Inc.

  • Auburn, ME
  • 27 days ago
  • Full-time
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Skills

  • Brokerageunmatched
  • Cargo/Freightunmatched
  • Class A Licenseunmatched
  • Communication Skillsunmatched
  • Dental Insuranceunmatched
  • Disability Insuranceunmatched
  • Federal Laws and Regulationsunmatched
  • Health Insuranceunmatched
  • Identify Issuesunmatched
  • Life Insuranceunmatched
  • Load Planningunmatched
  • Maintain Complianceunmatched
  • Multitaskingunmatched
  • Order Picking/Packingunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Regulationsunmatched
  • Resolve Customer Issuesunmatched
  • Schedule Developmentunmatched
  • State Laws and Regulationsunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Truckingunmatched
  • Truckload Freightunmatched
  • Vision Planunmatched

Description

Benefits:
  • Life Insurance
  • Short-term Disability Insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Position Overview
Supporting a growing, local, and family-owned transportation company, the Freight Dispatcher will manage day-to-day dispatch for a growing team of Class A CDL drivers, keeping loads moving and solving issues as they come up. This role requires hands-on dispatch experience within the trucking industry and the ability to manage live loads, adjust to delays, and make quick decisions. This role is ideal for someone who is self-motivated, communicates effectively, and enjoys being part of a close-knit, collaborative team.    
 
Why Join? 
  • Established Maine-based company with 40 years of industry experience 
  • Many long-tenured employees and believe in a community-focused culture
  • Committed to safety 
Key Responsibilities 
  • Dispatch and manage schedules for Class A CDL drivers, assign loads, and adjust schedules as needed 
  • Utilize TMS & logistic software to coordinate routes, loads, deliveries, and pick-ups 
  • Serve as the main point of contact for drivers and ensure all parties are informed of load status, delays, and changes 
  • Troubleshoot and resolve customer inquiries, delays, breakdowns, and rerouting needs in a timely manner  
  • Partner with brokerage contacts and internal teams to ensure efficient load planning and execution 
  • Coordinate with brokerage department to qualify carriers and administer paperwork 
  • Maintain accurate records, track load progress, and ensure on-time pickup and delivery performance  
  • Ensure compliance with applicable local, state, and federal regulations 
What We’re Looking For 
  • 5+ years of hands-on tractor-trailer dispatch experience (required)   
  • Experience working in a carrier dispatch (CDL Class A Drivers; dry van and/or flatbed) environment 
  • Working knowledge of ICC regulations and safety awareness (preferred) 
  • Experience working with Google Suite, Profit Tools, FourKites, and TMS Scheduling (preferred)  
  • Ability to troubleshoot and predict problems before they arise 
  • Ability to think and act creatively to provide solutions in a fast-paced, time-sensitive environment 
  • Effective communication skills and an ability to interact with drivers, customers, and internal teams 
  • Strong organizational skills and an ability to work swiftly between multiple projects  
What to Expect 
  • A reliable schedule (Monday through Friday, 8:00 AM – 5:00 PM and overtime opportunities available) 
  • A primary work location in south-central Maine 
  • Sitting for long durations (must be able to twist, turn, bend, stand, climb, kneel, and walk as required to perform the duties associated with the Dispatcher role)

Numbers & Facts

LocationAuburn, ME
Job TypeFull-time

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