The LMS Program Manager is responsible for the comprehensive management of our Learning Management Systems (LMS). This role involves overseeing the day-to-day operations of the LMS platforms (Alchemy and Dayforce/Open Sesame), managing content and learners, creating engaging learning materials, and facilitating training sessions to ensure effective knowledge transfer and skill development.
MAJOR DUTIES AND RESPONSIBILITIES
Oversee the administration of LMS platforms, ensuring system reliability, data integrity, and user access management.
Collaborate with subject matter experts to design, develop, and update course content and training materials.
Build and maintain learning plans, career paths / tracks, as business needs dictate.
Manage the LMS content library, ensuring materials are current, relevant, and aligned with organizational goals.
Facilitate live training sessions, webinars, and workshops, employing adult learning methodologies to enhance learner engagement and retention.
Monitor and report on learner progress, providing insights and recommendations to improve learning outcomes.
Evaluate the effectiveness of training programs, utilizing feedback and analytics to drive continuous improvement.
Stay abreast of the latest trends in e-learning and educational technology to incorporate innovative solutions into the LMS strategy.
Create and share monthly training completions throughout the organization.
Support sites and corporate functions with course access and troubleshooting.
Support creation of Action Plans to address training gaps at sites/corporate functions.
Direct liaison with training vendors for content curation, support issues and invoicing.