Please go through the req given below and kindly send me your profile in word document along with your minimum expected salary on W2, work authorization and availability. This is a onsite position in Long Island City, NY. Please share me your linked in ID details also.
Role: Freshservice IT Tools Developer / Administrator
Location: Edison, NJ (Remote)
Freshservice/Freshworks certifications.ITIL Foundation certification.
Experience implementing or migrating Freshservice in an enterprise environment.
Experience with CMDB architecture and IT asset management.
Experience migrating from platforms such as ServiceNow, Jira Service Management, BMC, or ManageEngine.
Experience with identity management, SSO, SCIM, and automated user provisioning.
Familiarity with DevOps practices, source control, testing, and structured release management.
Experience using AI and automation capabilities within IT service-management environments.
Key Technical Skills
Primary: Freshservice Administration | Freshservice Workflow Automator | ITSM | ITIL | Service Catalog | Incident Management | Change Management | Problem Management | Asset Management | CMDB
Development / Integration: REST API | Webhooks | JSON | OAuth | PowerShell | Python | JavaScript
Microsoft Ecosystem: Azure | Microsoft Entra ID | Microsoft 365 | Teams | Power Automate
Operational: SLA Management | Reporting & Dashboards | Automation | Integration Troubleshooting | Documentation | Release Management
Regards
Varma
732-338-7524