FACE FOUNDRIÉ STL is seeking a dynamic Front Bar Lead & Marketing Assistant to be the heartbeat of our guest experience and the spark behind our local magic. This hybrid role blends front-of-house leadership—welcoming guests, guiding our team, and ensuring a seamless spa flow—with creative marketing support such as social content, event planning, and community outreach.If you love skincare, thrive in a fast-paced environment, and light up at the thought of connecting with our community online and in person, we'd love to meet you!Key ResponsibilitiesGuest Experience & Customer ServiceGreet guests warmly by name and create a welcoming environmentEnsure a luxury first impression and anticipate client needsAssist with booking appointments and answering inquiriesEducate guests on memberships, promotions, and programsFollow up on client satisfaction and encourage rebookingHandle concerns professionally before escalatingEnsure smooth check-in/check-outMaintain professionalism in all situationsAppointment Management & SchedulingCoordinate, confirm, and manage service appointmentsHandle cancellations/rescheduling promptlyOptimize schedule daily for business needsAlign front bar staff schedules with demand/events/holidaysMake cuts and assign team breaks as needed to support managerCommunicate schedule changes to staffFill gaps in appointment bookSales & Performance GoalsAchieve store & individual sales goals (service, retail, memberships) Promote retail products, services, and membershipsIdentify growth opportunities for staffing and salesFollow up on membership retention and feedbackInventory & MerchandisingMonitor retail/professional inventory & supply usageReceive OrdersMaintain stock levels and alert for replenishment needsMarketingExecute comprehensive marketing plans to drive foot traffic, increase sales, and enhance brand awareness.Utilize various marketing channels, including social media, email campaigns, and partnerships, events to promote national and local promotions + brand initiativesEvent CoordinationPlan and execute events to increase brand awareness, client bookings, etc. Participate in in-store and off site events to increase brand awarenessRequirements1–2 years of hospitality or retail leadership and 1 year of marketing experience or educationStrong multitasking, problem-solving, and coaching skills. • Warm, polished communication and a love for skincare and wellness.#J-18808-Ljbffr