About the Role: Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.
Responsibilities:
Greet customers warmly and assist them with their service needs.
Manage front counter operations, including scheduling appointments and processing payments.
Provide information about services and promotions to enhance customer satisfaction.
Handle customer inquiries and resolve issues promptly and professionally with management
Maintain a clean and organized front counter area.
Collaborate with team members to ensure smooth service delivery.
Promote a positive and welcoming atmosphere for all customers.
Requirements:
High school diploma or equivalent; customer service experience preferred.
Must have a minimum of 1 Year of automotive parts knowledge or repair experience
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively.
Basic computer skills for scheduling and payment processing.
Reliable and punctual with a positive attitude.
About Us: Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.
Numbers & Facts
Location
COLUMBIA, MO
Skills
Automotive Industryunmatched
Automotive Repair and Maintenanceunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Parts Salesunmatched
Payment Processingunmatched
Resolve Customer Issuesunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Team Playerunmatched
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