Full-Time 2nd Shift Front Desk Agent / Shuttle Driver

Location: EVEN Hotel Downtown Omaha
Address: 2220 Farnam Street, Omaha, NE 68102

Join Our Team!

EVEN Hotel Downtown Omaha is looking for an energetic, dependable, and guest-focused 2nd Shift Front Desk Agent who is also willing to assist with driving our hotel shuttle. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing exceptional hospitality, we'd love to meet you!

Shift

• Full-Time
• 4:00 PM – 12:00 AM
• Must be available to work weekends and holidays as needed.

What You'll Do

• Welcome guests with a friendly, professional attitude.
• Complete guest check-ins and check-outs efficiently.
• Answer phones and assist guests with reservations and questions.
• Handle guest requests and resolve concerns with outstanding customer service.
• Coordinate with housekeeping and other departments to ensure a smooth guest experience.
• Safely transport hotel guests and airline crew members to and from the airport and other approved destinations.
• Assist guests with luggage when needed.
• Maintain a clean, organized front desk and shuttle vehicle.
• Follow all hotel safety standards and brand procedures.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel or customer service experience is a plus, but we're willing to train the right person.
• Valid driver's license with a clean driving record.
• Must be at least 21 years old and able to meet our insurance requirements to operate the hotel shuttle.
• Excellent communication and problem-solving skills.
• Comfortable using computers and learning hotel management software.
• Reliable, punctual, and able to multitask in a busy environment.
• Ability to lift up to 50 pounds occasionally while assisting guests with luggage.

Why Join EVEN Hotel?

• Competitive pay
• Paid Time Off
• 401(k) with company match
• Hotel employee discounts
• Opportunities for advancement within our growing hotel management company
• Positive, team-oriented work environment

If you're passionate about hospitality and enjoy creating memorable guest experiences, we'd love to hear from you.

Apply today and become part of the EVEN Hotel Downtown Omaha team!