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Front Desk Admin

The Resource

Winston Salem, NC

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JOB DETAILS
LOCATION
Winston Salem, NC
POSTED
30+ days ago

Front Desk Office Support (Medical Office Environment)

Location: Medical Office / Healthcare Facility
Schedule: Monday – Friday, 8:30 AM – 5:00 PM (30-minute lunch)
Employment Type: Full-Time

Job Summary

We are partnering with a well-established healthcare organization to hire a outgoing, and detail-oriented Front Desk Office Support professional for a busy medical office environment. This role is ideal for someone who enjoys patient interaction and takes pride in creating a welcoming, organized, and efficient healthcare experience.

As the first point of contact for patients, this position plays a vital role in patient satisfaction. You will greet patients, manage front office operations, assist with phone coverage, and support hearing care services in a fast-paced medical environment.

Key Responsibilities
  • Greet patients promptly and professionally upon arrival
  • Serve as the primary patient greeter, ensuring a warm and friendly first impression
  • Escort patients to exam rooms and ensure comfort
  • Maintain cleanliness and sanitation of patient rooms between visits
  • Provide front desk administrative support, including filing and data entry
  • Accurately document patient visit outcomes in the computer system
  • Assist with front desk phone coverage and manage incoming calls
  • Support the hearing aid intake process, including:
    • Checking in hearing aids upon arrival
    • Completing required paperwork
    • Preparing hearing aids and documentation for patient pickup
  • Support overall office flow to keep the clinic running efficiently
Qualifications & Experience
  • Previous experience in a medical office or healthcare environment required
  • Strong customer service and interpersonal communication skills
  • Clear, confident, and strong speaking voice (critical for working with hearing-impaired patients)
  • Ability to thrive in an extremely fast-paced medical office
  • High level of organization, multitasking ability, and attention to detail
  • Comfortable using computers and entering patient visit data accurately
  • Professional appearance and demeanor
What We’re Looking For
  • Someone who enjoys being the face of the office and interacting with patients
  • A team player willing to support both front desk and back-office needs
  • A reliable professional who takes pride in cleanliness and organization
  • Someone adaptable who can easily shift between administrative tasks and patient care support
Why You’ll Love This Role
  • Work in a stable, well-established healthcare organization
  • Make a direct impact on patient experience every day
  • Consistent weekday schedule — no nights or weekends
  • Fast?paced environment that keeps your day moving
  • Opportunity to grow healthcare administrative skills

Apply Today

If you are a Front Desk Medical Office professional who enjoys patient interaction, thrives in a fast?paced healthcare environment, and takes pride in providing outstanding service, we encourage you to apply.

Email your resume to Julia Yeargan at jyeargan@theresource.com.

About the Company

T

The Resource

The Resource is a full-service staffing, professional recruiting and consulting firm based in North Carolina. Privately owned and operated for over 30 years, people are at the heart of our organization, and we take a hands-on approach to each client and candidate relationship.

At The Resource, we’re passionate about assisting candidates in finding the next step in their career path, and ensuring it’s a role in a company where they will enjoy growing personally and professionally long-term. Utilizing The Core Assessment in the screening process, we’re able to understand a person’s innate unchanging nature and help individual’s learn about themselves. Our professional recruiters then utilize the candidate’s skill set and The Core results to match them to available positions in organizations where they will thrive. Further, we coach candidates on how to best market themselves for a given job.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1979
WEBSITE
http://www.theresource.org/

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