Front Desk Administrator
Job Type: Full-Time
Schedule: Monday–Friday, with occasional overtime
Work Location: On-site — No remote work
Pay: $18.00–$30.00 per hour, depending on experience, qualifications, and demonstrated ability
About the Position
We are seeking a dependable, organized, and detail-orientated Front Desk Administrator to join our team. This position requires someone who enjoys working with people, can manage multiple responsibilities, and takes pride in providing excellent confidential customer service in a professional office environment.
Responsibilities
- Answer and direct incoming telephone calls
- Greet and assist members and visitors
- Respond to general member questions or direct members to the appropriate staff member
- Accept and process dues payments and other member payments
- Provide receipts and maintain accurate payment records
- Assist members with general forms and paperwork
- Receive, sort, distribute, and process incoming mail
- Maintain an organized and professional front desk and reception area
- Assist with member records and routine data entry
- Inventory office supplies and reorder supplies as needed
- Assist with preparation and distribution of member communications
- Provide administrative support to other departments as needed
- Maintain confidentiality and professionalism at all times
- Provide excellent customer service to members and visitors
- Perform other duties as assigned
Qualifications
- Previous administrative, receptionist, customer service, or front desk experience required
- Previous experience working with the public preferred
- Strong computer and data-entry skills
- Microsoft Office experience preferred
- Strong verbal and written communication skills
- Professional and courteous telephone manner
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks in a busy office environment
- Ability to maintain confidentiality
- Dependable attendance and punctuality are essential
- Experience working in a non-profit or membership-based organization is a plus
Compensation & Benefits
- $18.00–$30.00 per hour, depending on experience, qualifications, and demonstrated ability
- 120-day probationary period
- After successful completion of the probationary period, employees are eligible for:
- Company-provided medical benefits, including health, dental, vision, and prescription coverage
- Family coverage
- Employer retirement contribution of 12.5% of gross wages
- Voluntary 401(k) and/or Roth contributions
- Paid holidays
- Paid PTO
Why Join Our Team?
If you are dependable, organized, professional, and enjoy helping people, we want to hear from you. This is an opportunity to build a long-term career with an organization that offers competitive pay and an excellent benefits package.
Apply today to join our team.