Front Desk Administrator (PT)

Front Desk Administrator 

Part-time, hourly $17/ hour
Evening and or Weekend Shifts Available

ABOUT PITTSBURGH BALLET THEATRE (PBT): Founded in 1969, Pittsburgh Ballet Theatre’s mission is to be Pittsburgh’s source and ambassador for extraordinary ballet experiences that give life to the classical tradition, nurture new ideas and, above all, inspire. PBT provides high-caliber ballet performances and rich educational opportunities to audiences in the downtown Cultural District and in community-based settings throughout the Pittsburgh region. The company is known for its bold, athletic, and adventurous artistic vision, as well as for its diverse repertoire of classics and new works. PBT is committed to building an organizational culture of inclusivity, collaboration and innovation.

WHAT YOU WILL DO: The part-time front desk administrator is primarily responsible for all front desk operations at Pittsburgh Ballet Theatre on weekends and weeknights as scheduled. Essential duties include:

• Process payments for daily classes and student accounts using MindBody and Square
• Answer phone calls, direct inquiries, and relay messages to appropriate staff
• Provide front-line customer service during evenings and weekends to students, families, donors, vendors, and staff
• Coordinate with daytime school office staff, maintain shift logs, and communicate any issues or concerns
• Perform data entry and assist with mailings as needed
• Support clients with the online registration process
• Uphold and enforce school policies and procedures during evening and weekend shifts
   

WHAT WE ARE LOOKING FOR: PBT School is looking for a front desk administrator who embodies its core values: Respect each other and embrace our diversity, work hard with integrity and passion, collaborate to ignite new possibilities, innovate at every level within our organization.  

You should apply if you are:

• Strong communication skills with a customer service mindset and proven experience in client-facing roles
• Highly organized with the ability to manage multiple priorities effectively
• Dependable, punctual, and able to maintain a flexible schedule
• Friendly, professional, and patient demeanor

Pittsburgh Ballet Theatre is an equal opportunity employer committed to fostering an inclusive and equitable workplace. We provide employment opportunities without regard to age, race, ancestry, national origin, religion, disability, sex, sexual orientation, gender identity or expression, or any other protected status per applicable law. We will help ensure a comfortable and positive interview experience for applicants. Please let us know how we can accommodate you.