Front Desk Advisor

Front Desk Associate/Receptionist

Spavia Natick is seeking a positive, friendly, Front Desk Associate to join our team of skilled professionals! We are an independently owned and operated luxury day spa located in Natick, MA. We are always striving to deliver an exceptional experience our guests can't live without, and we couldn't do it without our fabulous guest advisor team! Starting pay is $18.00/hr based on experience. Currently we are looking for 3 days a week, Monday morning, Friday evening and Sunday morning (24 hours). Please note, a weekend shift is required.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, full body waxing, and body wraps/scrubs! We strive to provide an exceptional experience for every guest, every visit.

As a Guest Advisor, you are the face of our spa, and you are key to making sure our guests have an exceptional experience and feel taken care of. Guest Advisors portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous, and go above and beyond so each guest feels as if they're a guest in our home.

Some specific tasks include, but are not limited to: taking reservations, welcoming guests, checking them in and out, maintaining a beautiful spa, selling products in the boutique, and selling the membership that best meets our guests' needs, to achieve each guest's optimal results.

Why join the Spavia family?

• We are a career, not a job. Every day you get to make a positive difference in someone's life, every visit, every time!
• It's not a massage clinic, it's an affordable spa experience!
• We have a friendly and energetic team atmosphere!
• We care about our community and contribute to local causes and events.

Benefits:

• Earned paid Sick Days
• Earned paid Vacation Days (full-time)
• Retirement account, with match
• Ongoing in-house training and education
• Multiple avenues for increased pay, including commission and bonus
• Generous discounts on products and services
• Consistent schedules and open 7 days a week

Required:

• Minimum high school diploma
• A weekend shift is required
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Previous customer service experience is strongly desired

Spavia values our employees and is committed to your growth and happiness, so join our team today!