Benefits:- Competitive salary
- Paid time off
- Training & development
About Us: At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented
Front Desk Agent to join our team and represent the front line of guest service.
Job Responsibilities:
- Greet guests with professionalism and a warm, welcoming attitude
- Check guests in and out using Hilton’s property management system (OnQ preferred)
- Handle guest requests, complaints, and room assignments
- Answer phones, manage reservations, and provide information about hotel amenities
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams for smooth operations
- Uphold Hilton brand standards at all times
Requirements:
- Previous front desk or hospitality experience preferred (Hilton brand experience is a plus)
- Excellent communication and customer service skills
- Ability to work flexible shifts, including weekends and holidays
- Familiarity with front desk systems or willingness to learn
- Strong attention to detail and ability to multitask
- High school diploma or equivalent required
Benefits:
- Competitive hourly pay
- Hilton employee discounts
- Career growth opportunities within Garnet Hotels
- Supportive work environment
- On-site training provided
Shift:
- Full-time / Part-time options available
- Shifts may vary (morning, evening, overnight)
To Apply: Interested candidates may send their resume to:
andy.g@garnethotels.org