Communication Skills, Customer Support/Service, High School Diploma, Hotel Reservation, Housekeeping/Cleaning, Problem Solving Skills, Record Keeping
LOCATION
Birmingham, AL
POSTED
2 days ago
DESCRIPTION
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
Competitive pay
Flexible scheduling
Supportive team environment
Opportunity for advancement
Responsibilities:
Greet and assist guests during arrival and departure
Process payments and issue room keys
Respond promptly to guest questions and concerns
Coordinate with housekeeping and maintenance
Maintain accurate reservation records
REQUIREMENTS
High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends