Front Desk Agent

Front Desk Agent - Summer 2026

Location: Mountain View Lodge | Department: Housekeeping

Type: Seasonal | Start Date: May 2026 | End Date: September 2026

Friendly, organized, and ready to be the first impression guests remember?

Mountain View Lodge is looking for a front desk agent to manage reservations, assist with check-ins and check-outs, and provide helpful service throughout a guest's stay.

What You'll Do:

• Manage phone and online reservations with accuracy and efficiency.
• Register guests and collect required information upon arrival.
• Provide guests with info about rooms, rates, amenities, and local recommendations.
• Process payments, verify credit card details, and maintain accurate records.
• Coordinate guest questions or concerns with professionalism and care.
• Coordinate with housekeeping to ensure rooms are guest-ready.
• Complete additional duties as assigned to support team operations.

What We're Looking For:

• Has a high school diploma or GED.
• Possesses strong verbal and written communication skills.
• Can work flexible shifts, including weekends, holidays, and evenings as needed.
• Handles guest concerns with patience and professionalism.
• Can pass a background check.
• Ability to sit for long periods of time, and lift up to 50 lbs.
• Is detail-oriented, reliable, and team-oriented.
• Ability to use a computer professionally and efficiently.

Why You'll Love It Here:

• Free season pass + access to partner mountains.
• Discounts on food, retail, rentals, and lessons.
• Meet great people and make a difference!
• Free transportation to and from work for scheduled shifts!

Ready to welcome guests and make their stay exceptional from the start?

Apply now to become a Front Desk Agent at Mountain View Lodge!