Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Fast Food, Housekeeping/Cleaning, Multitasking, Operations, Organizational Skills, Problem Solving Skills, Service Delivery, Telephone Skills, Training/Teaching
- Paid time off
- Training & development
Position Overview
We are seeking a professional, dependable, and guest-focused Front Desk Agent to join our team at our Marriott hotel. The ideal candidate will provide exceptional customer service, create a welcoming guest experience, and ensure smooth daily front desk operations.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced hospitality environment.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently using Marriott systems and standards
- Handle guest requests, questions, and concerns promptly
- Answer and direct phone calls professionally
- Process reservations, room changes, and payments accurately
- Maintain knowledge of hotel services, amenities, and local attractions
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Follow all Marriott brand standards and hotel policies
- Balance cash drawer and complete shift reports
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Marriott experience is a plus
- Strong communication and problem-solving skills
- Ability to work flexible schedules including weekends and holidays
- Professional appearance and positive attitude
- Basic computer skills required
- Ability to stand for extended periods and multitask effectively
Schedule
- Full-time and part-time positions available
- Evening, weekend, and holiday availability required
Benefits
- Competitive pay
- Marriott hotel travel discounts
- Paid training
- Opportunities for advancement
- Supportive team environment
Apply Today
If you are passionate about hospitality and enjoy creating outstanding guest experiences, we would love to hear from you. Join our Marriott team and help deliver exceptional service to every guest, every stay.
D
Dhillon Co.
Want to do more with your career?
Are you looking for a rewarding career with a great company? At Dillons we are seeking friendly, Customer-focused individuals to join our team. We offer a variety of positions, including roles in our retail store locations, division office and warehouses.
In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their role and the opportunities for our great people are endless.
Dillons is also proud to support our local communities that our Customers and Associates call home. We are an active supporter of United Way, local food banks, women’s health and educational programs.
100 to 499 employees
Food and Beverage Production
https://jobs.kroger.com/dillon-stores/go/Dillon-Stores/587500/