Administrative Skills, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Housekeeping/Cleaning, Mail Processing, Mathematics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Typing, Writing Skills
Career Advancement Opportunities
Competitive Compensation
Job Summary
About the Role:
We are seeking a friendly, organized, and detail-oriented Front Desk / Reservationist to join our team at the Hideaway Sands Resort. As the first point of contact for our guests, you’ll play a key role in ensuring a smooth and welcoming experience from reservation through checkout. If you enjoy working in a dynamic hospitality environment and have excellent communication and administrative skills, we’d love to hear from you!
Key Responsibilities:
- Greet and assist guests via phone, email, or in person with professionalism and courtesy
- Provide information about resort services, availability, and local attractions
- Handle reservation requests, changes, and cancellations accurately using our reservation system
- Perform data entry, retrieve information, and maintain organized records and files
- Coordinate with housekeeping and maintenance staff to ensure all units are clean, tidy, and fully operational for arriving guests
- Sort and distribute incoming mail and deliveries
- Maintain office organization and assist with clerical tasks as needed
- Ensure guests are informed about and comply with resort policies
- Perform additional duties as assigned
What We’re Looking For:
- Strong communication skills with a clear professional speaking manner
- Knowledge of standard office procedures, etiquette, and basic computer functions
- Accurate typing and data entry skills
- Ability to multitask, stay organized, and adapt in dynamic environment
- Excellent attention to detail and ability to handle routine math calculations
- Polite and patient customer service demeanor, especially under pressure
- Ability to follow written and verbal instructions
- Previous front desk, administrative, or hospitality experience preferred
Apply Now:
If you’re passionate about hospitality and enjoy helping others while working in a friendly and supportive environment, we invite you to apply today!
H
Hideaway Sands Resort Lessees Assoc