Front Desk Agent for Aloft Hotel

Front Desk Agent - Aloft Hotel About Us:From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com  Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at our Aloft located in St. Louis, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.  What You Will Be Doing:Greets, registers, and assigns rooms to guests. Issues room key and gives directions.Sorts incoming mail and faxes for guests.Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.Keeps records of room availability and guests' accounts.Computes bill, collects payment, and makes change for guests.Makes, confirms, and cancels reservations. The Ideal Candidate:Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required We offer a range of benefits including, but not limited to:Growth and development tools and access to learningRobust PTO policiesMedical/Dental/Vision Coverage401k matchingEmployee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

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