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Front Desk Agent

south bay storage LLC

Los Angeles, CA

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JOB DETAILS
SKILLS
Communication Skills, Computer Software, Customer Relations, Customer Support/Service, Facilities Management, Health Insurance, High School Diploma, Interpersonal Skills, Marketing, Multitasking, Operations Management, Organizational Skills, Payment Processing, Resolve Customer Issues
LOCATION
Los Angeles, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Employee discounts
  • Paid time off
  • Bonus based on performance
  • Health insurance

About the Role:
Join South Bay Storage LLC as a Front Desk Agent, where you will be the welcoming face of our storage facility in Los Angeles, CA. This role is perfect for individuals who thrive in a customer-focused environment and are passionate about providing exceptional service.



Responsibilities:
  • Greet and assist customers with inquiries and reservations at the front desk.
  • Manage customer accounts and process payments efficiently.
  • Maintain a clean and organized front desk area.
  • Provide information about storage options and facility features.
  • Handle customer complaints and resolve issues promptly.
  • Coordinate with the management team for facility operations.
  • Conduct regular inspections of the facility to ensure safety and security.
  • Assist in marketing efforts to promote our services and attract new customers.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Proven experience in customer service or front desk roles.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Familiarity with basic computer software and payment processing systems.
  • Positive attitude and a professional demeanor.
  • Availability to work flexible hours, including weekends.
  • Background check may be required.
About Us:
South Bay Storage LLC has been serving the Los Angeles community for over a decade, providing reliable and secure storage solutions. Customers love us for our friendly service and commitment to safety, while employees appreciate our supportive work environment and opportunities for growth.

About the Company

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south bay storage LLC

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