Front Desk Agent

Front Desk AgentHome2 Suites by Hilton Job Summary: We are urgently hiring a friendly, welcoming Front Desk Agent to join our busy hotel team at Home2 Suites by Hilton. As the first point of contact for our guests, you will help create a smooth, memorable stay by handling check-ins and check-outs, managing reservations, and quickly addressing questions and requests. If you enjoy hospitality, thrive in a fast-paced environment, and take pride in delivering great guest service, we'd love to meet you. Schedule Type: Full-time and Part-time Benefits: MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard Paid Holiday for Full Time/Part Time (upon hire) Paid Time Off for Full Time/Part Time (6 months of service) Nationwide employee stay discounts across hotel brands Responsibilities: Welcome and assist guests during arrival and departure Process payments, manage accounts, and issue room keys Answer questions and resolve concerns promptly and professionally Coordinate with housekeeping and maintenance to support guest needs Maintain accurate reservation and guest records