Job Description
Job Description
Job Description
IHG® Hotel
At IHG Hotels & Resorts, we create unforgettable guest experiences by delivering True Hospitality for Good—every guest, every stay, every shift. We are currently seeking a reliable and detail-oriented Front Desk Agent to join our Front Office team.
This role is essential to ensuring smooth overnight operations, exceptional guest service, and accurate financial reporting while maintaining a safe and welcoming environment for our guests.
Your Day-to-Night Responsibilities
- Provide warm, professional guest service during overnight hours
- Perform nightly audit procedures and balance daily financial transactions
- Accurately close out the business day in the hotel PMS system
- Process guest check-ins and check-outs
- Handle guest inquiries, requests, and concerns with professionalism and care
- Prepare daily financial and operational reports
- Maintain front desk security and safety during overnight hours
- Communicate effectively with morning staff and management to ensure seamless transitions
What We’re Looking For
- Previous hotel front desk or night audit experience preferred
- Strong attention to detail and accuracy
- Basic accounting or cash-handling experience a plus
- Ability to work independently and remain calm under pressure
- Excellent customer service and communication skills
- Reliability, punctuality, and professionalism
- Comfort working overnight shifts and flexible scheduling
What We Offer
- Competitive hourly pay based on experience
- IHG employee travel and hotel discount program
- Supportive team environment
- Opportunities for growth within Front Office and hotel operations
Schedule
- Full time and part time positions available.
- shifts available:7am - 3pm, 3pm-11pm, 11p-7am
- Flexible scheduling based on business needs
We are proud to be part of IHG Hotels & Resorts, where we celebrate diversity, foster inclusion, and are committed to building a workplace where everyone belongs.
This hotel is an Equal Opportunity Employer.
Numbers & Facts
| Location | Boise, ID |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com/dillon-stores/go/Dillon-Stores/587500/ |
About Company
Want to do more with your career?
Are you looking for a rewarding career with a great company? At Dillons we are seeking friendly, Customer-focused individuals to join our team. We offer a variety of positions, including roles in our retail store locations, division office and warehouses.
In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their role and the opportunities for our great people are endless.
Dillons is also proud to support our local communities that our Customers and Associates call home. We are an active supporter of United Way, local food banks, women’s health and educational programs.
Are you looking for a rewarding career with a great company? At Dillons we are seeking friendly, Customer-focused individuals to join our team. We offer a variety of positions, including roles in our retail store locations, division office and warehouses.
In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their role and the opportunities for our great people are endless.
Dillons is also proud to support our local communities that our Customers and Associates call home. We are an active supporter of United Way, local food banks, women’s health and educational programs.
Skills
- Accountingunmatched
- Auditingunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Diversityunmatched
- Financial Operationsunmatched
- Financial Reportingunmatched
- Financial Servicesunmatched
- Financial Transactionsunmatched
- People Managementunmatched
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