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Front Desk Agent/ Night Auditor

Patels Llc

Laurel, MD

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JOB DETAILS
SKILLS
Accounting, Auditing, Bookkeeping, Card Processing, Check Processing, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, High School Diploma, Hospitality and Tourism, Hotel Management, Housekeeping/Cleaning, Maintenance Services, Resolve Customer Issues, Training/Teaching
LOCATION
Laurel, MD
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Free uniforms
  • Training & development

Our property is seeking a front desk/ night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.



  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Ensure all guests feel they are having an exceptional experience at the property
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Outstanding communication skills and excellent customer service skills are required
  • Requires a flexible schedule that allows for overnight shift hours
  • Diploma or equivalent from high school is required; some college is desired
About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

About the Company

P

Patels Llc

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