Front Desk Agent

Pax Properties

OCALA, FL

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Leadership, Team Player
LOCATION
OCALA, FL
POSTED
30+ days ago

Location: Equus Inn – Ocala, FL
Compensation: Starting at $14.00 + Team Bonuses

Are you...

  • Friendly and approachable?

  • A good listener who genuinely enjoys helping others?

  • Quick on your feet when solving problems?

Then we’ve got some good news: Pax Hotel Group is hiring a Front Desk Agent to join our team at the award-winning Equus Inn in Ocala!


About the Role

This isn’t just a front desk gig — it’s a first impression. You'll be the face of the Equus Inn, greeting travelers from all over and setting the tone for their stay. The position is laid-back, but the impact you’ll have? Huge.

We prefer candidates with previous customer service experience, but it’s your professionalism, attitude, and communication skills that will really make you shine.

Shift: Swing Shift – Mostly 3PM to 11PM and some 11PM to 7AM


What You'll Be Doing

  • Welcoming and assisting guests during check-in and check-out

  • Handling guest registrations, room assignments, and special requests

  • Resolving concerns and ensuring every guest feels heard and valued

  • Providing info about the hotel, amenities, local spots, and more

  • Supporting team members and contributing to a smooth front desk operation


Why Join Pax Properties?

At Pax, we provide extraordinary value for people of ordinary means – and we believe our team deserves the same. When you work with us, you’re not just another name on the schedule — you’re part of something meaningful.

Here’s what else you can expect:

  • Collaborative bonuses – because we all win when we help each other succeed

  • A tight-knit team with supportive leadership

  • Room to grow – promotions are the norm here, not the exception

  • Generous benefits, including:

    • Performance bonuses (individual & team)

    • Employee discounts at all Pax locations

    • Educational reimbursement

    • Approachable, hands-on management

    • Year-end loyalty bonuses (growing yearly!)

    • Help with buying your first home — including giving you back our commission!


The Fine Print

  • All applicants must pass a Background Check and Drug Test


If this sounds like a good fit for you, we’d love to hear from you.
Apply today and take your next step with a company that’s redefining hospitality — for guests and employees alike.

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About the Company

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Pax Properties