Front Desk Agent

SHIL Associates LLC
  • Schaumburg, IL
    1 day ago

    Job Description

    Job Description

    Job Description

    The Front Desk Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking-out procedures, providing assistance to guests by answering questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Guest Service Agents are a liaison between the guest and the hotel.

    Numbers & Facts

    LocationSchaumburg, IL

    Skills

    • Customer Support/Serviceunmatched
    • Problem Solving Skillsunmatched

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