South Coast Winery Resort & Spa is seeking a warm, professional, and service-driven Front Desk Agent to be the welcoming face of our luxury resort. If you take pride in creating exceptional first impressions and delivering memorable guest experiences, we’d love to meet you.
What You’ll Do
Greet guests with genuine hospitality and ensure a seamless check-in and check-out experience
Manage reservations, room assignments, billing, and cash handling accurately
Respond to guest inquiries, requests, and concerns promptly and professionally
Coordinate with Housekeeping, Maintenance, and Guest Services to exceed guest expectations
Maintain knowledge of resort amenities, winery offerings, spa services, and local attractions
Uphold brand standards, policies, and procedures at all times
What We’re Looking For
Previous hotel front desk or customer service experience preferred
Strong communication and interpersonal skills
Professional appearance and positive attitude
Ability to multitask and remain calm in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as needed
Experience with hotel PMS systems is a plus
Why Join South Coast Winery Resort & Spa
Work in a beautiful luxury resort and winery setting
Competitive pay and benefits
Employee discounts on dining, spa, and retail offerings
Opportunities for growth and career development
Be part of a passionate team dedicated to excellence in hospitality
At South Coast Winery Resort & Spa, every guest experience begins with you.
Apply today and help us create unforgettable stays.
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Numbers & Facts
Location
Temecula, CA
Job Type
Full-time
Skills
Billingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
Hospitality and Tourismunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
LinkedInunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Spa Servicesunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Vision Planunmatched
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