Communication Skills, Customer Support/Service, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Writing Skills
LOCATION
Tempe, AZ
POSTED
30+ days ago
Benefits:
Employee discounts
Flexible schedule
Free uniforms
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields