Front Desk Agent - The Sunny

Davidson Hospitality Group
  • Miami, Florida
    30+ days ago

    Job Description

    Property Description

    The Sunny Hotel, located in beautiful Sunny Isles Beach, Florida, is looking for passionate and talented individuals to join our team. From Front Desk and Housekeeping to Food & Beverage, Spa, and Hotel Operations, we offer exciting opportunities for career growth in a vibrant beachfront environment.

    At The Sunny Hotel, you'll work alongside a team dedicated to delivering elevated guest experiences while enjoying a workplace surrounded by ocean views, modern amenities, and the energy of South Florida living. Conveniently located near top dining, shopping, beaches, and outdoor attractions, our hotel offers the perfect blend of luxury hospitality and coastal lifestyle.

    If you're passionate about hospitality, motivated by growth opportunities, and excited to be part of a team that creates meaningful guest experiences every day, we invite you to explore your future with The Sunny Hotel.

    Join us and help create moments guests will never forget.

    Overview

    Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.

    Responsibilities:
    • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
    • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
    • Provide information about hotel facilities, services, and local attractions.
    • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
    • Process guest payments and maintain accurate records.
    • Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
    • Maintain the cleanliness and organization of the front desk area.
    • Assist in administrative tasks, such as answering phone calls and handling reservations.

    Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!

    Qualifications

    • High school diploma or equivalent
    • Prior cash handling experience necessary
    • Exceptional communication skills
    • Very good computer skills
    • Ability to work flexible hours including weekends and holidays
    • Strong problem-solving skills
    • Ability to multitask and work in a fast-paced environment
    • Experience in customer service is preferred
    • Knowledge of hotel or resort operations is a plus

    Benefits

    Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

    In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
    • Multiple Tiers of Medical Coverage
    • Dental & Vision Coverage
    • 24/7 Teledoc service
    • Free Maintenance Medications
    • Pet Insurance
    • Hotel Discounts
    • Tuition Reimbursement
    • Paid Time Off (vacation, sick, bereavement, and Holidays).
    • 401K Match
    Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play

    Numbers & Facts

    LocationMiami, Florida

    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Entrepreneurshipunmatched
    • Food and Beverage Industryunmatched
    • High School Diplomaunmatched
    • Hospitality and Tourismunmatched
    • Housekeeping/Cleaningunmatched
    • Medicationsunmatched
    • Multitaskingunmatched
    • Problem Solving Skillsunmatched
    • Record Keepingunmatched
    • Restaurantunmatched
    • Small Companyunmatched
    • Telephone Skillsunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder