Communication Skills, Detail Oriented, Driver's License, Housekeeping/Cleaning, Multitasking, Organizational Skills, Presentation/Verbal Skills, Safety Process, Team Player, Time Management, Training/Teaching, Writing Skills
LOCATION
Atlanta, GA
POSTED
23 days ago
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Holiday Inn Express Atlanta Downtown (the “Hotel”) is seeking a Front Desk Agent who will also assist with valet operations. This position plays a key role in delivering an exceptional guest experience by ensuring smooth arrivals, departures, and professional handling of guest vehicles.
The ideal candidate provides service with integrity, efficiency, and a welcoming smile — from check-in to check-out.
Responsibilities
Welcome guests in a warm, friendly, and professional manner
Perform accurate guest check-in and check-out procedures
Respond to guest inquiries and resolve concerns promptly
Safely park and retrieve guest vehicles in a timely manner
Maintain awareness of lobby and front drive activity
Balance cash drawer by counting cash at the beginning and end of each shift
Assist and collaborate with housekeeping, maintenance, and other departments as needed
Follow hotel policies, brand standards, and safety procedures
Must be able to work AM, PM, overnight shifts, weekends, and holidays
Continuous standing and walking for the duration of the shift
Qualifications & Requirements
Valid U.S. driver’s license required (clean driving record preferred)