Now Hiring: Front Desk Agent
Holiday Inn Express & Suites – Walterboro, SC
Holiday Inn Express & Suites is seeking motivated, reliable, and guest-focused professionals to join our team as Front Desk Agents. This role is ideal for someone who enjoys working with people and delivering an exceptional guest experience in a fast‑paced hotel environment.
Key Responsibilities
Greet guests warmly upon arrival and departure
Perform all check‑in and check‑out procedures
Operate phone systems and assist guests with inquiries
Register guests and maintain accurate guest information
Respond to guest requests and emails in a timely manner
Provide hotel, service, and local area information
Resolve guest concerns or refer to management when necessary
Process payments and compute guest bills
Coordinate with housekeeping and maintenance as needed
Requirements
Punctual, dependable, and professional with strong work ethic
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Computer proficiency (Word, Excel, and internet use preferred)
Ability to stand for long periods of time
Must be able to work flexible schedules, including weekends and holidays
Valid driver's license preferred
Schedule & Position Details
Full‑time and Part‑time opportunities available
Shifts are 8 hours
Hours may exceed 40 per week based on hotel occupancy
Non‑exempt, hourly position
Experience & Education
1 year of hotel or front desk experience preferred
High school diploma or equivalent preferred
Compensation
$12.00 – $15.00 per hour, based on experience
Benefits (Full‑Time Employees)
401(k)
Health, Dental & Vision Insurance
Life Insurance
Paid Time Off
Employee Discount Rate
Same‑Day Pay