Front Desk | $16/hour
Monday-Friday 8am-5pm
A Sioux City area clinic is seeking a Front Desk Medical Receptionist who shares a passion for health and wellness to be the welcoming face of their practice. As the Front Desk Receptionist, you are the first point of contact for their patients. This role requires a unique blend of sharp administrative skills and empathy. You will set the tone for the patient experience, ensuring that every individual who walks through their doors or calls their office feels valued, respected, and cared for.
Responsibilities:
Patient Check-In & Out: Warmly greet patients upon arrival, verify demographics, collect copays/balances, and schedule follow-up appointments.
Phone & Communication Management: Answer multi-line phones, triage calls efficiently, take accurate messages, and route inquiries to the clinical team when necessary.
Insurance & Billing Support: Verify insurance eligibility, scan insurance cards and photo IDs, and assist patients with basic billing paperwork.
Intake & Records: Manage digital patient intake forms, ensuring all electronic medical records (EMR) are accurately updated and organized.
Clinic Flow Coordination: Maintain a clean, welcoming waiting room and communicate with the nursing staff to ensure a smooth, timely patient flow.
Confidentiality: Strictly adhere to HIPAA regulations regarding all patient medical records and personal information.
Requirements:
Experience: Minimum 1–2 years of medical front desk or reception experience (experience in OB/GYN, women’s health, or family medicine is highly preferred).
EMR Proficiency: Hands-on experience with Electronic Medical Records software (e.g., eClinicalWorks, Epic, Athenahealth, ModMed).
Soft Skills: Exceptional empathy, active listening, and a warm, patient-first demeanor. Ability to handle sensitive or stressful situations with grace and discretion.
Organization: Strong multitasking skills and the ability to stay organized in a fast-paced medical environment.
Bilingual (Optional but a plus): Fluency in [Spanish / other language] is a significant asset.
Benefits & Pay:
For more information, call or stop by our office today.
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509 Douglas St, Sioux City, IA, 51101 | (712) 277-8103
Aventure Staffing is an Equal Opportunity Employer. A drug screen and background may be required.