Front Desk and Enrollment Coordinator

Carmel Music Academy

Carmel, IN

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JOB DETAILS

SALARY

$20–$26 Per Hour

SKILLS

Business Growth, Communication Skills, Customer Relations, Dental Insurance, Detail Oriented, Follow Through, Health Insurance, Healthcare, Multitasking, Onboarding, Organizational Skills, Schedule Development, Systems Maintenance, Training/Teaching, Vision Plan

LOCATION

Carmel, IN

POSTED

22 days ago

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Job Title: Front Desk Coordinator
Location: 14950 Greyhound Court, Carmel/Westfield, IN 46032
Status: Full-Time / Part-Time
Pay: $20–$26/hour (based on experience) + performance bonuses
Experience Required: 3–5 years in customer-facing roles

This Role Is For You If You Love to Build, Not Just Maintain
To apply read all the way through to the end.

We are in a growth and rebuilding phase, refining systems, improving structure, and elevating the experience for our students and families.

If you prefer everything already perfectly set up, this position is not a fit for you!

If you enjoy:

stepping into something growing and improving
learning new systems
helping to bring order, consistency, and energy to a team

Then this is the position for you! You will fit right at home here.

What is Happening Right Now
We are actively onboarding, implementing and optimizing systems.

40 hour week with 2 days Off
Rotating days: Monday thru Friday, weekends, and holidays
Initial Working Hours: Monday thru Thursdays 12:00pm - 9:00pm, Fridays: 11:00am - 7:00pm, Saturdays: 9:00am - 4:00pm, Sundays: 10:00am - 7:00pm

You will play a key role in:

learning the systems
applying them in real day-to-day situations
supporting a smoother, more organized front desk experience for our families, students and teachers

You will not be doing this alone. We will work with you training and guiding you, but you need to be comfortable learning and adapting quickly.

Do you thrive:

Being the first impression to students and parents welcoming, professional, and consistent
Being the support for new student inquiries and helping guide them into enrollment
Managing schedules, communication, and day-to-day front desk flow
Helping maintain organization as systems are being refined
Balancing multiple priorities without losing attention to detail
Contribute to a positive, high-energy environment

Do you naturally:

connect easily with people and builds trust quickly
take ownership instead of waiting to be told
stay organized even when things are evolving
handle multiple responsibilities without getting overwhelmed
enjoy being part of something that is improving and growing

Do you enjoy:

being relied on
taking pride in doing things the correct way
adjusting quickly as systems improve
communicating clearly and confidently

Are you driven by:

structure
accountability
follow-through

This Role Is Not

not a slow-paced, repetitive front desk
a “just show up and get through the day” position
a fully refined and finished system (yet)
a normal office hours 9am to 5pm position

Do you desire the opportunity to:

grow with a business that is actively improving
become a key part of a well run and respected academy
take on more responsibility over time

Compensation and Benefits:

$20 – $26 hour based on experience
Healthcare stipend
Vision insurance
Dental insurance
Life insurance
Paid Time Off
Plus more!

Performance Bonuses tied to:

enrollment
retention
organization
follow-through
overall front desk effectiveness

To Apply submit resume and include a short message answering:
“Tell us about a time you had to learn new systems while managing people and responsibilities at the same time.”

Applications without this will not be considered.

About the Company

Carmel Music Academy

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