Front Desk Assistant

Access Dubuque

Dubuque, IA

JOB DETAILS
SALARY
$19–$21 Per Hour
SKILLS
Administrative Skills, Billing, Calendar Management, Certified Medical Assistant, Claims Processing, Clinical Support, Communication Skills, Cost Control, Customer Support/Service, Documentation, Executive Recruiting, Financial Planning, Health Insurance, Healthcare, Healthcare Software, Insurance, Insurance Claims, Interpersonal Skills, Medical Billing, Multitasking, Organizational Skills, Patient Assessment, Retail Management, Risk Management, Sales Management, Scholarship, Supply Chain, Telephone Skills
LOCATION
Dubuque, IA
POSTED
3 days ago

Front Desk Assistant

Sedona Staffing Services

0 Positions

ID: 57460047

Posted On 06/25/2026

Job Overview

FRONT DESK ADMIN/INSURANCE AND BILLING

LOCATION: CEDAR FALLS, IA

WAGE:$19 – $21/hour

HOURS: 7:30AM- 5:30PM MONDAY, TUES, WED AND FRIDAY

Position Overview

The Insurance Billing & Front Desk Specialist plays a key role in ensuring a positive patient experience while supporting the clinic's billing and administrative operations. This position combines front desk responsibilities with insurance verification, claims processing, and patient account management in a fast-paced clinical environment.

Front Desk & Patient Support

  • Greet and welcome patients with a friendly, professional attitude

  • Answer incoming phone calls and assist with patient inquiries

  • Schedule appointments and manage patient check-in/check-out processes

  • Maintain accurate patient records and documentation

  • Communicate office policies, scheduling information, and service details clearly and professionally

Insurance & Billing

  • Verify patient insurance eligibility and benefits

  • Prepare, submit, and track insurance claims

  • Post insurance and patient payments accurately

  • Follow up on unpaid, denied, or outstanding claims

  • Assist patients with billing questions and payment arrangements

  • Collaborate with clinical staff to ensure accurate documentation and claim submission

Qualifications

  • Strong communication and interpersonal skills

  • Professional, friendly, and patient-focused demeanor

  • Excellent organizational and multitasking abilities

  • Ability to thrive in a busy healthcare environment

  • Experience with medical insurance billing and front desk operations preferred

  • Proficiency with office software and healthcare management systems

Please email resume to [email protected]

Sedona Staffing Services is an Equal Opportunity Employer

Primary Contact

345401

Sedona Staffing

Human Resources,

563-556-3040

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Customer Service

Health Care

Insurance

Labor

Sales/Service

Skilled Labor Trades

Location

Cedar Falls, IA

Job Type

Employee

Full/Part

Pay/Salary

18.00

Company ID

352

Job REQ #

57460047

# Positions

0

Start Date

20260625

End Date

20260726

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Sedona Staffing Services

About the Company

Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions.

In summary, Sedona specializes in finding the right fit for both job seekers and businesses.

Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility.

Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.

About the Company

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Access Dubuque