We are seeking a friendly and organized Front Desk Assistant/Dispatcher to join our team! If you have a positive, warm attitude and enjoy keeping things running smoothly behind the scenes, we’d love to meet you.
Responsibilities:
Greet customers and answer phone calls with professionalism and warmth
Dispatch technicians and manage scheduling
File paperwork, scan, and email documents to customers
Provide general administrative support to the office
Communicate clearly with customers, vendors, and team members
Maintain and update customer records
Assist with data entry using Excel and field service management software
Participate in an on-call rotation with other office staff to support after-hours needs
Requirements:
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Excel
Experience using Field Service Management software (preferred)
Prior experience in HVAC/Refrigeration or similar trade industries (preferred)
Bilingual (Spanish/English) highly preferred
Willingness to participate in on-call office rotation
Dependable, detail-oriented, and a team player
\nCompany Description
Family owned and operated for over 25 years, Texas Industrial Air Services LLC has been providing honest service and savings for our customers. Our skilled technicians service commercial and residential HVAC equipment, and specialize in commercial refrigeration, and environmental chambers. We have earned a reputation for quality work offering friendly, stress-free service at a fair price!
Areas Of Expertise Residential & Commercial A/C & Cooling Systems Residential & Commercial Heating & Furnace Systems Commercial Refrigeration Commercial Ice Machines Environmental Rooms Indoor Air Quality Air Purification Duct Cleaning & Insulation
Company Description
Family owned and operated for over 25 years, Texas Industrial Air Services LLC has been providing honest service and savings for our customers. Our skilled technicians service commercial and residential HVAC equipment, and specialize in commercial refrigeration, and environmental chambers. We have earned a reputation for quality work offering friendly, stress-free service at a fair price!\n\nAreas Of Expertise\nResidential & Commercial A/C & Cooling Systems \nResidential & Commercial Heating & Furnace Systems\nCommercial Refrigeration\nCommercial Ice Machines\nEnvironmental Rooms\nIndoor Air Quality\nAir Purification\nDuct Cleaning & Insulation
Numbers & Facts
Location
Stafford, TX
Skills
Administrative Skillsunmatched
Air Qualityunmatched
Communication Skillsunmatched
Data Entryunmatched
Detail Orientedunmatched
English Languageunmatched
HVACunmatched
Microsoft Excelunmatched
Multilingualunmatched
Multitaskingunmatched
On Callunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Refrigerationunmatched
Schedule Developmentunmatched
Spanish Languageunmatched
Team Playerunmatched
Telephone Skillsunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
🎯
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