Benefits:- 401(k) matching
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Training & development
Front Desk Associate
Location: Village Home Stores – Downtown Geneseo, IL
Availability: Part-time
Schedule: M, W & F 8:30 am–5:00 pm | Select Saturdays 8:30 am–12:00 pm | No Nights | No Sundays
About Us:Village Home Stores is a destination for home inspiration - offering cabinetry, lighting, flooring, appliances, and full-home design and remodeling services. Our downtown Geneseo showroom welcomes homeowners, builders, and designers from across the region. We are proud to provide small-town service with award-winning expertise.
About the Role:The Front Desk Associate is the first impression of Village Home Stores. This role is ideal for someone with outstanding people skills who enjoys creating a welcoming, organized, and professional environment. You will greet showroom visitors, manage incoming calls, and support our sales team with day-to-day showroom tasks.
If you are detail-oriented, self-motivated, and energized by helping people, this position offers a rewarding opportunity in a creative and exciting industry.
Key Responsibilities- Serve as the first point of contact for customers, industry professionals, and vendors, in person, by phone, and online.
- Provide exceptional customer service by answering questions and directing inquiries appropriately.
- Confirm and welcome customers to scheduled showroom appointments.
- Assist with tracking and receiving product for select departments.
- Pull bulb packages, under-cabinet lighting, switches, outlets, and stock inventory.
- Assist with labeling and organizing incoming window treatment jobs.
- Update light fixture and window treatment tags in the showroom and create tags for new products.
- Support showroom organization and merchandising efforts.
- Perform additional administrative and cross-trained duties as needed to support the team.
What We’re Looking For:- Strong written and verbal communication skills
- Excellent telephone etiquette and customer service skills
- Highly detail-oriented with accurate data entry abilities
- Positive attitude and professional appearance
- Team player who can also work independently
- Ability to effectively manage multiple tasks throughout the day
Why Join Village Home Stores:- Competitive pay with annual performance-based incentives
- No evenings and never work Sundays
- Paid holidays, vacation, and birthdays
- Company matching retirement program + AFLAC insurance
- Supportive, team-oriented work environment
- Family-owned business culture
- Opportunities to grow and cross-train across departments
- Employee discounts on home products
- Be a part of a community-loved brand that values integrity, craftsmanship, and service
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.