Front Desk Associate

Front Desk Associate

Job Summary: Responsible for greeting patients, creating and updating patient and insurance information in the computer system, verifying and analyzing health insurance benefits, explaining payment policies and billing/collections processes, generating charge ticket information, accepting, posting and balancing cash drawer, scheduling follow-up appointments along with chart delivery and retrieval. 

Primary Job Duties: 

Expectations:  Attendance and punctuality is necessary.  Ability to work well with a multidisciplinary team.  Ability to problem solve and be self-motivated.  Must have a commitment to excellence and high standards.  Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.  Must have ability to multitask, manage priorities and workflow.  Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail.  Able to operate computer software with training.  Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.  Able to work independently with little or no supervision.  Required to have the ability to deal effectively with a diversity of individuals at all organizational levels and with external customers.

Vital Med Urgent Care, LLC strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.